Ontario Improving Employment Services

Published on July 10, 2019

Ontario Improving Employment Services in Northumberland-Peterborough South

Province moves forward with easy to use, localized employment services to create jobs

COBOURG, ON — Ontario’s government is putting people first by introducing a stronger system to deliver employment services. Three regions are launching a new service system that will focus on the needs of local communities, workers and employers. This new system will help job seekers find and keep good jobs and assist employers in recruiting the skilled workers they need to build the skilled workforce that keeps Ontario open for business and open for jobs.

Beginning Fall 2019, the new employment services model will launch in three diverse urban and rural communities: Region of Peel, Hamilton-Niagara, and Muskoka-Kawarthas which includes the Northumberland/Peterborough Region. Employment services across the rest of the province will move to the new system starting in 2022.

“The new localized delivery model is a system that will work for all of the people in our communities: It will help young people find work and help older workers retrain,” said David Piccini, Parliamentary Assistant in the Ministry of Training, Colleges and Universities.  “A stronger employment system that’s easier to use and more locally-responsive will create better outcomes for workers and communities. We’re improving a vital set of services that will truly help the most vulnerable re-enter the labour market and ensure our province is the economic engine of the Canadian economy.”

Ontario will modernize the employment services system starting in three prototype regions by:

  • Creating an easy and efficient system to meet the employment needs of all businesses, communities and job seekers, including those on social assistance or with a disability.
  • Delivering employment services in a way that better matches the needs of the local economy in each community.
  • Selecting service system managers who will plan and deliver employment services at a local level and receive funding based on achieving results.

The selection of service system managers for the Eastern Region and the other two regions will be determined through a competitive process later this summer and will be open to any public, not-for-profit or private sector organization. Learn more at https://ontariotenders.app.jaggaer.com/esop/nac-host/public/web/login.html.

As the new system is implemented in the prototype regions, the government will continue to work with service delivery partners across the province to plan and deliver stronger, locally-focused employment and social assistance services that help more people find and keep jobs.

“We want all Ontarians to have the skills they need to get a good job. That is why our government is creating a stronger employment services system for Ontarians, including those on social assistance,” said Ross Romano, Minister of Training, Colleges and Universities. “By helping people find jobs and making Ontario open business, we are making life easier for hard-working families and individuals and returning Ontario to its rightful place as the economic engine of Canada.”



  • Employment Ontario is the province’s network of employment and training programs that supports job seekers and employers. About one million people are served by Employment Ontario annually.
  • On February 12, 2019, the government announced its plan to modernize Ontario’s employment services.
  • The government recently engaged with nearly 200 stakeholders to get their feedback on the new employment services system to make sure it truly meets the needs of job seekers and employers.
  • The Ontario government has a labour market information website that includes 500 job profiles to help learners, job seekers and explorers make more informed decisions about their education and career goals.
  • Job seekers and employers can also visit ca/jobs as a one-stop resource for their employment needs and connect to the Ontario Job Bank to both find and post job opportunities.
  • Over the next five years, one in five new jobs in Ontario is expected to be in trades-related occupations. Learn how the government is taking steps to improve Ontario’s skilled trades and apprenticeship system.
  • Last month, the Toronto Region Board of Trade, the Metcalf Foundation and United Way Greater Toronto released a report addressing the province’s ongoing work to address the skills mismatch between available jobs and job seekers.